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FAQ

Frequent Adelady Questions

HOW DO I ORDER CUSTOM PIECES?

I love doing custom pieces! Contact me however is easiest for you and we will make you a one-of-its-kind masterpiece!
Instagram: _adelady
Email: hailey@adelady.net

 

WHERE DO YOU SOURCE YOUR MATERIALS FROM?

I am a firm believer that shopping small and local is not only the ethical choice, but the choice that leads to high quality products. This is why I source as many of my materials as possible from small, U.S. businesses, like me! All sea glass is purchased from a woman who collects the genuine sea glass from beaches all over California's coasts. Abalone, amazonite, labradorite, and pearls are purchased from small online businesses or small bead shops in Santa Cruz and Morro Bay. Even my signs and displays are from small businesses!
Thank you for helping me support small businesses.

WHAT SETS ME APART?

Adelady is distinguished because of its design and quality of materials. The designs are thematic without being cheesy. The quality is enduring and genuine while still being affordable.

owner photo

WHO HAS THE HANDS BEHIND ADELADY?

My name is Hailey Popma! I was born and raised in Orange County before moving up the coast of California to San Luis Obispo and Santa Cruz. I started making jewelry over four years ago and I am proud to be a woman in entrepreneurship. I love the beach, my galfriends, and wine tasting! But I'm sure if you've made it this far, that's pretty obvious.

Michael from Small Business Stories posted an Article about Adelady in June of 2024. You can read check out his work here.

HAVE YOU BEEN FEATURED IN ANY ARTICLES?

WHAT STORES ARE YOUR PRODUCTS SOLD IN?

WHERE CAN I COME VISIT YOU IN PERSON?

WHY BUY FROM ADELADY NOW?

I constantly introduce and phase out styles depending on current trends and sustainable sourcing efforts. I make all jewelry in small batches, meaning that once I go through inventory, it is gone. I do this to keep costs down for you, ensure that I am always working with the best vendors and materials and to produce designs that stick with current trends.

HOW DO I CARE FOR MY 14K GOLD FILLED PRODUCTS?

CAN I PURCHASE A GIFT CARD?

Yes, babe! Click here.

You can customize the amount of your Adelady gift card to curate the perfect gift.

WHAT'S YOUR RETURN POLICY?

Informations on returns and exchanges can be found here.

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